My TV has no video (low or red signal)
If your wireless digital box is displaying a low or red signal strength, follow these steps to restore or improve your service.
Confirm what equipment you have
Identify whether you have a T3200, Wi-Fi Hub or wireless access point (WAP) and use the troubleshooting steps associated with your device below.
![]() T3200 modem | ![]() Wi-Fi Hub | ![]() Wireless Access Point |
T3200M, Wi-Fi Hub and wireless digital box | Modem, WAP and wireless digital box |
---|---|
Try to minimize the barriers between your modem and wireless digital box; barriers include walls, floors and metal (e.g. heating ducts). |
Try to minimize the barriers between your WAP and wireless digital box; barriers include walls, floors and metal (e.g. heating ducts) |