Skip to content
Skip to search
Donate
Text DONATE to 41010 to give $20 to Alberta wildfire relief.
Personal
Business
Health
Agriculture & Consumer Goods
Social Impact
Support
Support
Support
BC
Mobility
Internet
TV & Entertainment
Security
Home Phone
Health
Summer Sale
My TELUS
Cart has 0 items
Cart
Donate
Text DONATE to 41010 to give $20 to Alberta wildfire relief.
My TV has no video (low or red signal)
Low or red signal strength
If your wireless digital box is displaying a low or red signal strength, follow these steps to restore or improve your service.
Confirm what equipment you have
Identify whether you have a T3200, Wi-Fi Hub or wireless access point (WAP) and use the troubleshooting steps associated with your device below.
Did this article solve your problem?
Yes
No
Related articles
My TV has no video (red X)
Red X
My TV has no video (connect or pair)
Connect or pair my digital box
My TV has no video (stuck on initializing)
Stuck on initializing
Freezing or Choppy image (wireless)
Freezing or choppy image on wireless digital box
Freezing / Choppy image (wired)
Freezing / choppy image on wired digital box
Learn about accessibility at TELUS