My TV has no video (connect or pair)

Connect or pair my digital box

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If you need to connect or pair your wireless digital box, follow these steps.

Confirm what equipment you have

Identify whether you have a T3200, wireless access point (WAP), or Wi-Fi Hub and use the troubleshooting steps associated with your device.

Confirm which wireless digital box you have. The name of the device will be on the front panel:

When setting up your wireless digital box:

  1. Ensure nothing is placed on top of the device

  2. Minimize the distance between the modem and wireless digital box where possible

  3. Ensure that, once set up, there are a minimum of 4 signal strength bars on the front of the device for best results

Based on your equipment, select the appropriate link below:

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