You're currently in Personal Support. If you're a Business customer, visit our
My TV has no video (connect or pair)
Connect or pair my digital box
While the set-top box is starting up or resetting, make sure not to touch any buttons and wait for the TV signal before handling the remote.
If you need to connect or pair your wireless digital box, follow these steps.
Confirm what equipment you have
Based on your equipment, select the appropriate link below:
Did this article solve your problem?
Yes
No
Learn about accessibility at TELUS