My TV has no video (connect or pair)

If you need to connect or pair your wireless digital box, follow these steps.

Confirm what equipment you have

Identify whether you have a T3200, wireless access point (WAP), or Wi-Fi Hub and use the troubleshooting steps associated with your device.

T3200 modem

Wireless Access Point

TELUS Wi-Fi Hub

Confirm which wireless digital box you have. The name of the device will be on the front panel:

ISB7105	IPV5050	VIP5602W	UIW4001

When setting up your wireless digital box:

1. Ensure nothing is placed on top of the device
2. Minimize the distance between the modem and wireless digital box where possible
3. Ensure that, once set up, there are a minimum of 4 signal strength bars on the front of the device for best results

Based on your equipment, select the appropriate link below:

• WAP + IPV 5050 or ISB7105 wireless digital box
• T3200M + IPV 5050 or ISB7105 wireless digital box
• T3200 + Arris VIP5602W or UIW4001 digital box