My TELUS replacing the Optik TV accounts & impact on customers

An Optik TV account is a TELUS credential created through your Optik TV digital box. Your Optik TV account gives you access to the Optik TV app when you are using a web browser or Android tablet/smartphone. This is different from your My TELUS account, which you can also use to access the Optik TV app and manage your TELUS services on

telus.com/MyTELUS

.

To simplify managing multiple usernames and/or passwords, beginning , the Optik TV Account log in will be replaced by the My TELUS log in. This ensures you can use your My TELUS account to access the Optik TV app or other supported TV apps.

: This change does not impact the live TV viewing experience on your Optik TV digital box.

To continue accessing your subscriptions on the Optik TV app, you just need to use your My TELUS account.

The My TELUS account can be easily created on

telus.com/MyTELUS

. You will need your account number when you register (your account number can be found at the top of your bill).

With your My TELUS account, you will unlock more TELUS services for :

If you have multiple Optik TV services and use Optik TV accounts to access one or more of their services on the Optik TV App, we have made improvements to My TELUS to ensure you can access any of your Optik TV services on the Optik TV App.

TELUS can help by setting up additional credentials for each of your Optik TV services. For assistance, please call TELUS at 1-888-811-2323 and speak to a customer representative. You will need the following information before calling: