Monitor Prepaid account activity
Learn to track voice, text and data usage using all self-serve options
Monitor your voice, text messages and data usage in your TELUS online account
- Log in to your TELUS account
- Select Account activity, and then the transaction history link to see your previous 90 days of transactions
- Select a category:
- Select data usage and other charges from the drop down to see text message transactions
- Select calls from the drop down to see available call details. Select a call type to further filter
- Select other options as desired, to see available details
Monitor your voice and text messages using the My Account app on your Prepaid Smartphone
Download and log in to the TELUS My Account mobile app
Monitor your voice and text messages using your TELUS Prepaid device
- Call #123 and enter your PIN when prompted
- You will hear your Add-on expiry date and remaining allotment minutes or messages. You may choose to remove or add auto-renewal
Note: If calling 1-877-277-7745 from another device, you will need to enter your subscriber number and PIN before registering your credit card.