Messaging charges explained
Information on costs that may be associated with messaging
Sending and receiving messages in Canada to other Canadian phone numbers
Most TELUS rate plans already include “Unlimited text & picture messaging”. These plans allow you to send unlimited text, picture and video messages while you are in Canada to other Canadian numbers. This is irrespective of whether the recipients are in Canada or international.
Here's an example. If you have a Toronto phone number but you are in Vancouver. Your friend has a Quebec phone number but is in Paris, France. It will not cost you to text your friend.
Visitto find out if your plan includes unlimited text and picture messaging.
- If the number you're messaging doesn't have unlimited messaging, or is outside of Canada, it may be charged for sending and receiving messages
- Data used by picture & video messaging is not chargeable while you are in Canada
- If you do not have unlimited messaging, sending and receiving messages will be charged at Pay-per-use rates. Messages are charged per message, per image, and per video sent to each recipient and are free to receive
For pricing information, visit the texting section on.
Messaging to international destinations
You can send or receive international text messages from anywhere you can use regular messaging services.
If you are in Canada, and you want to send messages to international destinations, please visitfor detailed instructions.
You can buybundles to send text, picture and video messages to international destinations, or you can send messages on a Pay-per use basis.
If you are in Canada and have unlimited messaging, then receiving messages from Canadian or international numbers is always free. For Pay-per-use customers, standard local rates apply upon receiving messages.
Sending and receiving messages when roaming
When you are outside of Canada and want to send and receive messages, please visitfor detailed instructions.
Note: When you are outside of Canada, messaging roaming charges apply upon sending or receiving messages. Picture & video messaging data usage is billed the same as other data usage.
For roaming message pricing info, please visitand select the country you are travelling to.