Managing your internet data usage

Information and tips to help you manage your internet data usage

View your current and past usage

The best way to predict your future needs is often to look at your current and past usage.

You can track your data usage to ensure you are on an Internet plan that meets your needs:

  1. Log in to My Account.
  2. Find Home Internet on the main page, under the My services section.
  3. Click on View usage.
  4. Here, you will find:
    • How many days are left in your bill cycle
    • Your data allowance
    • How much data you have used
    • Past usage

View your usage history with the mobile app

You can also view your current and past usage with the TELUS My Account mobile app.

  1. Download and log in to the TELUS My Account mobile app

  2. Select the Usage tab
  3. Here, you will find:
    • How many days are left in your bill cycle
    • Your data allowance
    • How much data you have used
    • Past usage

Controlling Usage

If you find that you are exceeding your monthly data allowance, ensure you’ve taken these basic precautions:

  • Ensure your Wi-Fi is password-protected. This will prevent neighbors and others from using any of your data
  • Install anti-virus / anti-spam software. Visit telus.com/norton
  • Turn off streaming music and video when not in use

If after taking the above steps, you find you still need more data, you can:

Related articles

Understand your data allowance and charges

What impacts your data usage

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