Managing your internet data usage

Information and tips to help you manage your internet data usage

View your current and past home internet data usage

The best way to predict your future home internet needs is to look at your current and past usage.

You can view your internet data usage to ensure you are on a plan that meets your needs. Here’s how:

Log in to
My TELUS
Select
Internet
Under the
Manage your usage
section, select
See usage details
To view your usage for the current billing cycle, select
This cycle
. You will find:
- How much data you have used
- Your data allowance
- How many days remain in your billing cycle
- When the usage indicated was last updated
- Daily usage breakdown by uploads, downloads and total usage
To view your past usage for the last 12 months, select
Past cycles
. You will find:
- How much data you have used for the past 12 months
- Monthly usage breakdowns by usage, data overage, and overage fee
- Daily usage history breakdown by uploads, downloads, and total usage
- You can also download your daily and monthly past usage details as CSV files
To learn more about when you receive usage alert emails, select
Usage alerts
. You will find:
- The email address where usage alert emails are sent at 75%, 90% and 100% of usage
- Note
  : My TELUS usage meters can be delayed by up to 6 hours, but usage alert emails are close to real-time

View your usage history with the mobile app

Controlling usage

If you find that you are exceeding your monthly data allowance, ensure you’ve taken these basic precautions:

Ensure your Wi-Fi is password-protected. This will prevent neighbours and others from using any of your data
Install anti-virus / anti-spam software. Visit
telus.com/norton
Turn off streaming music and video when not in use

If after taking the above steps, you find you still need more data, you can:

Upgrade your plan
Subscribe to
unlimited internet usage
for $20 per month through
My TELUS

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