Manage or update My TELUS information

How to change payment or profile information in My TELUS

Self-serve only

Please note that this is an online-only task that can easily be done using either My TELUS online or the app.

Did this article solve your problem?

Yes
No

Related articles

Set up and manage pre-authorized payments

Learn how to set up and manage pre-authorized payments on your My TELUS account so that you never have to worry about paying your bill on time.

How to pay your bill

The easiest way to pay your TELUS bill is by pre-authorized payments. There are many other simple ways to pay as well.

Payment options for overdue fees

Review your payment options for an overdue balance and find out if you qualify for a payment arrangement.

How to change your email address in My TELUS

Instructions for updating your email address.

How to change the display name on your TELUS email

Instructions to change your display name

Learn about accessibility at TELUS