Manage your channels

Add or remove channels and theme packs using a remote or computer

Manage your channels from your TV

You can manage and change your TV programming online or directly from your TV using your remote control.

Set up a purchase PIN on your TV for rentals and locking, if you haven’t already done so
Using your remote control, tune to the channel that you want to add to your TV line-up and select
OK
Use your remote control to choose the option you want, then select
Subscribe
Enter your 4-digit purchase PIN (if parental controls have been set-up)
Your new programming changes will appear on your screen in a few minutes

Manage your channels online via My TELUS

Log in
to your My TELUS account and navigate to the Optik TV tab
Once there, select
Add or remove channels
, or if you would like to change your current package, you can select
Change Optik TV package

Note
: If these links are not visible, you may be on an unsupported TV package and will need to contact us
 to make changes.

You will be taken to a new page to make your changes and submit your order
It may take up to 24 hours for the new channels to start working

Add channels

Remove channels and theme packs

To remove content select the Remove
 button on the channel or theme pack that you want to remove from your subscription. The system won't allow you to select fewer theme packs than your plan allows.

Content you've added within the last 30 days in addition to your Optik TV package can't be removed for 30 days. Additional content added to your Optik TV package will be charged to your account for at least 30 days

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Manage your channels

Manage your channels from your TV

Manage your channels online via My TELUS

Add channels

Remove channels and theme packs

Printable PDFs

Did this article solve your problem?

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