Log in to your TELUS SmartHome Security account

If you are new to TELUS SmartHome (i.e. this is the first time you are setting up your account), visit

telus.com/securitysetup

to activate your account. Then, enter the IMEI number on the panel. You can find the IMEI number on the back of the panel (see below).

Next, you will be led to download the TELUS SmartHome app. This app will give you total access, control, and convenience. To learn more about how to use the mobile app, please visit the

mobile app and web portal

pages.

Finished downloading your app? If you are self-installing your security system, check our

step-by-step guides

on how to setup your devices.

Select the TELUS SmartHome app on your mobile device to login. If you want to login to the web portal, visit the

SmartHome login

page and bookmark this page so you can easily return to login to the portal when you want to modify your settings.

If you do not remember your username or password, please go to

SmartHome login

, and select either

Forgot Email/Username

or

Password

. Forgot the email addressed you used to register for the service? Contact TELUS at .

If you experience any issues or have additional questions on how to log in to your TELUS SmartHome account, contact TELUS at .