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Internet Access Service Terms

Effective as of April 01, 2025

TELUS has made changes to the Internet Access Service Terms. In order to communicate these changes, we’ve prepared a summary of key changes from the previous terms of service.

The following sections have been changed:

    Internet Access Service Terms

    This is an agreement between you and TELUS Communications Inc. ("TELUS"). It sets out the terms and conditions (the "service terms") that apply to your use of the Internet access services and associated telecommunications services that TELUS provides, including services branded under Mascon Internet (the "services"), and any equipment provided to you for use with the services. The services may also include related services, features or functionality provided though mobile applications. The service terms, together with TELUS rules and policies applying to the use of the services, form the agreement between you and TELUS for the services (the "agreement").

    By using the services you are agreeing to the terms of this agreement. If you do not agree to these service terms, you may not use the services. For the purposes of these service terms, "you" refers to the person or business whose name appears on the bill.

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