If you have issues connecting the camera to a TELUS account, power cycle the camera (unplug the power cable from the camera and plug it back in to restore power).
If issues persist, reset the camera to factory defaults. Press and hold the
button for 15 seconds until the light starts flashing red and green.
: You will need to reinstall the camera after a factory reset.
: If the camera was previously installed to a TELUS account, it will need to be deleted before it can be installed again.
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