Installing your Indoor Camera (V522 model)
Follow these instructions to install your V522 Indoor Camera
Video on how to install your Indoor Camera
Watch this video on how to set up your Indoor Camera:
Printable installation guide (PDF)
Before you start
What's in the box?
- Indoor Camera ADC-V522IR
- Mounting plate
- Power supply
- Wall screws
- A smartphone or tablet
- 2.5 Mbps upload Wi-Fi
- Optional: Screwdriver, drill, pencil, 6mm (1/4 inch) drill bit
Step 1: Find an outlet near chosen location and plug in camera
Choose a location with the following:
- Indoor power outlet nearby
- Good Wi-Fi signal strength
- Clear view of the area
Note: For wall mounting installation see steps 8 to 10.
Step 2: Check your Wi-Fi speed at location
The Indoor Camera requires a minimum of 2.5 Mbps upload speed to operate. In a browser on your smartphone, visitto determine the Internet speed at your chosen location.
If you are unable to find a location with adequate Wi-Fi coverage, please contact us at 1-855-255-8828 for assistance.
Step 3:Turn on the camera
- Connect the power cable to the camera
- Plug the power supply into the power outlet and wait about 15 seconds for the LED to start flashing white
LED not flashing white?
Press and hold the WPS/RESET button for 6 seconds until the light starts flashing white.
Step 4: Get the TELUS SmartHome App
Step 5: Add Indoor Camera to your account
- Select Menu at the top left-hand corner
- Select + Add Device
- Select Video Camera
- Select Indoor Camera ADC-V522IR
- Type in a name for your camera and select Next
Step 6: Connect to temporary Wi-Fi network
Let’s connect your smartphone to the camera’s temporary Wi-Fi network. This will allow you to add the camera to your home Wi-Fi network later.
On your smartphone, exit the TELUS SmartHome app and go to the Settings app
Connect your smartphone to the camera’s temporary Wi-Fi network: ALARM (XX:XX:XX)
After you are connected to the ALARM (XX:XX:XX) Wi-Fi network, return to the TELUS SmartHome app and select Next
Step 7: Follow the steps in the app
Now let’s connect the camera to your home Wi-Fi network.
In the TELUS SmartHome app, select Scan for Networks
Select your home Wi-Fi network name from the list
Type in your Wi-Fi network password and select Next
Continue following steps in the app until the installation is complete. This may take a few minutes
Step 8: Mount wall plate (optional)
The camera can be mounted to a wall using the screws.
Tip: You can also attach the mounting bracket by drilling holes and using the drywall anchors provided. You’ll need a 6mm (¼ inch) drill bit.
Step 9: Route cable (optional)
- Pull the tabs off the sides of the wall plate
- Route the power cable through the wall plate, securing the cable in the clips
Step10: Attach the camera (optional)
- Attach the camera to the wall plate by aligning the line located on the base of the camera with the unlock icon on the wall plate
- Turn the base of the camera clockwise to the lock position
Step 11: Customize Smart Video Alerts
To set up your Smart Video Alerts, watch this video:
Log in to your TELUS SmartHome app
Select Menu at the top left-hand corner
Select the gear icon at the top right-hand corner
Select Recording Rules
Select Add New Rule at the top right-hand corner
Select Video Analytics
Select either Ground Zone or Tripwire and then choose Next
Follow the on-screen steps to complete the setup of your Smart Video Alerts
For more information, visit.
Your set up is complete
Nice work. You're all done.
LED reference guide
If you have issues connecting the camera to a TELUS account, power cycle the camera (unplug the power cable from the camera and plug it back in to restore power).
If issues persist, reset the camera to factory defaults. Press and hold the WPS/RESET button for 15 seconds until the light starts flashing red and green.
Note: You will need to reinstall the camera after a factory reset.
Important: If the camera was previously installed to a TELUS account, it will need to be deleted before it can be installed again.
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