If this is the first time you are installing the TELUS SmartHome Security system
, before you install your sensors, make sure to follow the step-by-step guide included in the box first. After you complete these steps and successfully set up the Control Panel, you can then add more devices to your account.
To add a sensor to your security system, use your TELUS SmartHome app and follow the instructions below:
Log in to your TELUS SmartHome app on your mobile device
Select
Menu
at the top left-hand corner
Select your device and follow the on-screen instructions to complete the setup
Once all of your sensors are added successfully, you will be shown how to complete a walk test to confirm that each sensor is working as expected. If you experience any issues at any time during your installation, please call TELUS at
1-855-255-8828
.