Choosing the location of your Control Panel is an important decision because the rest of the system will be designed and tested to work with the device in that location. Any movement of the Control Panel after the installation should be kept to a minimum.
Here are some tips for selecting the location of your Control Panel
:
Make sure this is a convenient location in the home
Your Control Panel should be in close proximity to a power outlet
The location should be within Wi-Fi range
Note
: If you are experiencing connection problems after your installation, double check that your Control Panel has not been moved. If it has been moved, make sure the panel is re-located back to the original location and see if this resolves your issues.
If you are still experiencing issues or have questions regarding your installation, please call TELUS at 1-855-918-1683.