You're currently in Personal Support. If you're a Business customer, visit our

Business Support page.

How to use Scenes

Manage your Scenes to execute multiple commands on multiple devices

How do I create or edit a Scene?

Scenes can be configured from both the TELUS SmartHome app and web portal. 

Through the TELUS SmartHome app
:

Log in to the TELUS SmartHome app.
In Scenes, tap
>
.
To edit an existing scene, tap
>
on the scene. Tap
Edit
, then edit the scene as desired.
To create a new scene, tap
+
.
In the Scene Name field, enter the desired name.
Tap the icon symbol to change the icon image and colour to represent the Scene.
In Devices, tap
Add +
to select the device the scene will control
Depending on your system, there are a number of actions available for configuration:
In Security System, tap to select the desired arming status. The security system can be placed into Disarmed, Armed (Stay) or Arm (Away) status.
In Lock, tap to select the desired lock status. Smart Door Locks can be locked or unlocked.
In Garage, tap to select the desired garage door status. Smart Garage Door Openers can be opened or closed.
In Thermostat, tap the desired thermostat status. Smart Thermostats can be set to a custom temperature, mode, schedule, fan status and/or specific temperature sensors.
In Lights, tap the desired light status. Smart Light Bulbs or Smart Plug - Dimmer devices can be set to On, Off or a specified brightness level.
Once all the actions are set, tap
Save
.

Through the web portal
:

Log in to the
web portal
.
Click
Automation
.
Click
Scenes
.
To edit an existing scene, click the pencil icon next to the name of the scene.
To create a new scene, click
New Scene
.
In the Scene Name field, enter the desired name for the scene.
Tap the icon symbol to change the icon image and colour to represent the scene.
Depending on the equipment enrolled in the user's system, there are the following types of actions:
In Security System, tap to select the desired arming status. The security system can be placed into Disarmed, Armed (Stay) or Arm (Away) status
In Lock, tap to select the desired lock status. Smart Door Locks can be locked or unlocked.
In Garage, tap to select the desired garage door status. Smart Garage Door Openers can be opened or closed.
In Thermostat, tap the desired thermostat status. Smart Thermostats can be set to a custom temperature, mode, schedule, fan status and/or specific temperature sensors.
In Lights, tap the desired light status. Smart Light Bulbs or Smart Plug - Dimmer devices can be set to On, Off or a specified brightness level.
Click
Save
.

How do I rearrange the order of my Scenes?

How do I delete a Scene?

Troubleshooting your Scenes

Did this article solve your problem?

Yes

No

Related articles

Arming and disarming your system using the mobile app or web portal

Arm and disarm your system using the SmartHome mobile app

Learn about accessibility at TELUS