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How to create a Doorbell Call notification

Learn how to set up your Doorbell Camera to send a notification when it detects motion or when someone presses the doorbell button.

Steps to create a Doorbell Call notification

  1. Log in
    to your TELUS SmartHome app or web portal and go to the
    Notifications
    tab.

    • In the SmartHome app:

      1. Scroll down and select
        Doorbell
        .

      2. Select the “gear” icon.
        Log in to your TELUS SmartHome app or web portal and go to the Notifications tab.

  2. Select
    + New Notification
    on the web portal or
    Set up Doorbell Call Notification
    on the mobile app.
    Select + New Notification on the web portal or + on the mobile app.

  3. Select
    Doorbell Call
    .

  4. Name your notification.

  5. Under
    For the selected devices
    , select the desired doorbell camera.

  6. Set your notification time preferences.

  7. Under the
    Recipients
    section, select
    + Add
    .

    • In the
      Address book
      , select the recipients to notify or select
      + New
      to add a new recipient.

    • Note
      : Recipients can answer a doorbell call directly through a push notification. We recommended selecting
      Push Devices
      over an email or text message.

  8. Verify the notification is set up correctly, then select
    Save
    when complete.
    Verify the notification is set up correctly, then select Save when complete.

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