Home Phone voicemail family extension mailboxes

Log in to your mailbox on the web using your main mailbox password

Go to > >

Select to create 1, 2 or 3 extension mailboxes

Enter a unique temporary web and voicemail password for each extension and provide the passwords to each extension user

From your Home phone, wait for a dial tone, then dial

Enter the temporary password provided by the main mailbox user

If no password was entered by the main mailbox user, then the default password is your 10-digit mailbox number + the extension number. (For example, if your Home phone number is 604-777-5555 and your extension is 2, then the default password is 60477755552)

Dial the toll-free voicemail access number

Enter the 10-digit phone number + extension number

Enter the extension password