How to use my Control Panel (Gen 3)

Your Control Panel helps keep you connected to all of your security sensors, video cameras and automation devices. In this article, you will find helpful tips on how to use the features with your system. Your panel will also periodically upgrade to deliver the latest firmware to ensure you have the newest features and improvements available. Visit the section at the bottom of this page to learn more on what to expect.

For additional support, please visit the

SmartHome Security Support

section or make sure to check out your

Owner’s Guide

.

To ensure you have the appropriate time to familiarize yourself with your new alarm system and reduce the chance of unnecessary false alarms, the default of your security system is to remain on a test mode for 48 hours following your installation. Your services will still be monitored during this time. However, two-way voice will not be activated and no emergency services will be dispatched via our Central Monitoring Station.

The screen allows you to arm your panel in or mode:

: You can also turn off to arm the system without waiting.

All sensors must be closed before you are able to arm your system from the panel. Bypassed sensors offer no protection and cannot cause an alarm. Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected.

Active sensors can be seen under the category on the right-hand side. These sensors will be bypassed automatically as you arm your system.

You can also manually bypass any sensors at time of arming by diving into the list, and selecting the specific sensors you want to bypass.

With the new security system, you are now able to pair up to 5 devices to your panel for auto-disarm capability. You can also pair a phone to a specific partition if you have partitions setup at your home.

Enabling this feature will allow you to auto-disarm your system when you get within 15 feet of your security panel. If you have a smart lock, you may be able to set up a rule to auto-unlock your door as well.

: Pairing a device may cause your security system to auto-disarm if your phone is left within the vicinity of the main control panel.

You can set up a duress code to transmit a silent alarm to the central monitoring station. Use the duress code when someone is forcing you to operate your security system against your will.

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Your Control Panel will periodically upgrade to ensure you have all of the features available in addition to ensuring your system continues to operate smoothly. Make sure your panel is connected to a working Wi-Fi connection in your home to download the latest firmware. When new firmware is available for upgrading, your panel will download the update and reboot once your system is disarmed.