How to fix signal issues with your SmartWear Security device

Follow the steps here to resolve issues with sending signals for help with your SmartWear Security device.

Please follow the steps below to fix your SmartWear Security accessory when it's not successfully sending signals to your emergency contacts or the TELUS monitoring team.

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How to fix pairing issues with your SmartWear device

Follow the steps here to resolve issues with pairing your SmartWear Security device with the invisaWear mobile app.

Resetting your SmartWear Security device

Follow the steps here to reset your SmartWear Security device to fix pairing issues with the invisaWear mobile app.

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