Find your e.Bill account number

Where your 8 or 9 digit account number is located

Note: For security purposes only the last four digits of your account number appear in the email message you receive monthly, alerting you to your e.bill. The entire number appears on the pdf version of the bill accessible through the online TELUS My Account service.

On the Overview tab of My Account online select View past bills.

Your 8 or 9 digit account number is located underneath your name on the upper left side of your e.Bill.


  • The number also appears under Current bill on the Overview page
  • If you have not already set up a My Account online profile, then you will need your account number. This can be found on your TELUS contract or on a previous paper bill

Find your account number in the app

You can also find your account number in the menu of the TELUS My Account app.

Did this solve your issue?

Yes No

Please do let us know, we're updating support articles all the time.

Thank you for your feedback

Why didn't this content help?

How can we improve the content of this article?

Remaining characters: 250

Other ways to get support