Find your Mobility account username in My TELUS

Tips for retrieving your username

Note
: If you have already made 5 unsuccessful attempts to log in, your username will be locked for security purposes.

Did this article solve your problem?

Yes
No

Related articles

Credit options from TELUS

How to get a device through our Credit Limit Program

TELUS return policies for mobility purchases

Information on refunds and exchanges for TELUS purchases, including phones, smartwatches and tablets.

Options for using My TELUS

Available management options in My TELUS online and My TELUS app

Find your TELUS Mobility or Home Services account number

How to find your Mobility or Home Services account number