Adding family to your TELUS Health MyCareᵀᴹ account

You can only add children under the age of 16 to your account. Family members who are 16 or older need to create their own accounts.

To add your child to your account, please follow these steps:

If both you and another parent need to be able to book and manage appointments for your child, you can

contact our support team

or make the request at mycare@telus.com.

Not at this time. However, when your child has a virtual consultation with a doctor, please let the doctor know. The doctor will capture your child's family doctor details and ensure that the consultation notes are sent to that doctor.

If your child is 16 or older, they will have to register for their own account and book their own appointment through that account.

If your child is under 16 years old, please follow the same steps in the "" section above.

You can book an appointment on your child’s behalf by following these steps:

Note that if you book an appointment for your child using your own name, the doctor will not be able to proceed with the appointment. You will have to rebook the appointment using your child’s name for another time.

Both you and your child need to attend the appointment. If you or your child are not present, the doctor will not be able to proceed with the appointment and you will have to rebook the appointment for another time. If your partner or spouse would like to attend the appointment with your child instead, you can contact our Support team to have their account linked to your child’s profile.