Information for customers impacted by extreme weather events

Support and what you need to know about your TELUS services affected by extreme weather events.

We’re here for you

In response to the devastating environmental events happening across Canada, we’re committed to helping you stay connected with loved ones, and being there for our fellow Canadians during this difficult time. We’re providing support through our hearts and hands to help local relief efforts, first responders, emergency care and bringing food and supplies to affected areas.

We understand this is a very challenging time, so we’re ensuring access to emotional support through a free community crisis hotline provided by TELUS Health, available 24/7 to all Canadians at 1-844-751-2133.

Did this article solve your problem?

Learn about accessibility at TELUS