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Support emergency efforts and donate $20 to TELUS Friendly Future Foundation in support of Hurricane Fiona relief efforts by texting DONATE to 41010.

End-of-life device repair

What to do when your device is no longer supported for repair

An end-of-life device is a device that a manufacturer is no longer supporting for repair.

This could be due to the device being discontinued or no longer having the parts to support repair.

How does this affect me?

End-of-life devices are no longer able to be repaired by the manufacturer. Because of this, TELUS is unable to send these devices to the manufacturer to be repaired.

Next steps for your end-of-life device

Please visit your neighbourhood TELUS store for assistance with a new device. If you would still like to repair your device, please visit Mobile Klinik for quick and economical service.

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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Careers
Media
Policies / Regulatory
Security
Social Impact
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Accessibility
COVID-19
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Order Status
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Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms
Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise
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