Until now, you’d have to manually switch between 2.4 GHz and 5 GHz frequencies to get the best out of your network and your modem. But TELUS Smart Wi-Fi technology does all this for you, so you never have to lift a finger.
By enabling TELUS Smart Wi-Fi , you will no longer see your individual 2.4G or 5G networks, as they will now appear as one consolidated network. Your dual networks will still be working, but TELUS Smart Wi-Fi technology allows your modem to automatically switch your devices between the 2.4 GHz and 5 GHz frequencies. This feature provides the optimum frequency for each device at any given time.
In order to upgrade to Smart Wi-Fi, you must first confirm that you have an Advanced Wi-Fi modem. If the sticker on your modem says "TELUS Wi-Fi Modem - T3200M," then you are ready to enable Smart Wi-Fi.
The easiest way to enable Smart Wi-Fi is by resetting your Advanced Wi-Fi modem. Learn how to reset your device**.
Note: Resetting your modem will revert your customized network name and password to the default network name and password on the device label.
If you are unable to reset your Advanced Wi-Fi modem or wish to maintain the custom settings, please use the Modem User interface Method detailed below: