Add an Ecobee thermostat to your home
Easy instructions to install an Ecobee thermostat to your TELUS SmartHome
Compatible Ecobee thermostats
- SmartThermostat
- Ecobee4
- Ecobee3 Lite
Integration instructions
To add your Ecobee thermostat to your TELUS SmartHome Security system, please follow these simple steps after you complete the installation of the device:
- Log in to your TELUS SmartHome Security mobile app
- Tap the Menu button at the top left of the app
- Scroll down the menu and select the + Add Device option
- Select Thermostat
- Select Ecobee Thermostat. If you do not see the Ecobee Thermostat option, contact TELUS at 1-855-255-8828 to enable the feature to your account
- Select Begin Installation
- Follow the on-screen prompts and enter your Ecobee account login information
- Accept the terms and conditions
- Once the adding process is complete, allow one minute for initialization to complete before use
Note: The Ecobee Thermostat is a basic integration that only allows control of the target temperature, heating and cooling mode and fan modes. All scheduling must be completed on the Ecobee platform.
At this time, the Ecobee Thermostat does not support:
- Rule-based automation
- Web portal programmed thermostat/fan schedules
- Battery-level reporting
- Advanced configuration settings
Note: TELUS does not provide support for these devices. For additional support, please contact your device manufacturer or local retailer.