To add your Ecobee thermostat to your TELUS SmartHome Security system, please follow these simple steps after you complete the installation of the device:
Log in to your TELUS SmartHome Security mobile app
Tap the
Menu
button at the top left of the app
Scroll down the menu and select the
+ Add Device
option
Select
Ecobee Thermostat
. If you do not see the
Ecobee Thermostat
option, contact TELUS at 1-855-255-8828 to enable the feature to your account
Select
Begin Installation
Follow the on-screen prompts and enter your Ecobee account login information
Accept the terms and conditions
Once the adding process is complete, allow one minute for initialization to complete before use
Note
: The Ecobee Thermostat is a basic integration that only allows control of the target temperature, heating and cooling mode and fan modes. All scheduling must be completed on the Ecobee platform.
At this time, the Ecobee Thermostat does not support:
Web portal programmed thermostat/fan schedules
Advanced configuration settings
Note
: TELUS does not provide support for these devices. For additional support, please contact your device manufacturer or local retailer.
