Dual-band Wi-Fi networks

‘2.4G’ and ‘5G’ correspond to different Wi-Fi frequencies: 2.4 GHz and 5 GHz. Select the network that best meets your needs and/or is compatible with your devices.

The 5 GHz band will allow you to achieve higher throughput rates to an individual device. However, the frequencies in this band can’t travel as far as the 2.4 GHz band. Hence, as a device moves further away from the modem, it may be advantageous to switch from 5 GHz to 2.4 GHz. Each network has its advantages and disadvantages.

Some devices can be connected to the 2.4GHz network while other devices connect to the 5GHz network at the same time without one interrupting another. For example, you can connect your phone to the 2.4GHz network while your computer stays connected to 5GHz.

Some devices, especially older ones, are not compatible with 5GHz networks. Therefore, you will not see the 5GHz network and will only be able to connect to the 2.4GHz network.

The default password is the same for both the 2.4GHz and 5GHz networks, and can be found on the side of your modem. If you want to customize your Wi-Fi password, you will need to change the password for each network separately.