If you have the TELUS Advanced Wi-Fi Modem or an Actiontec or Web6000, two TELUS Wi-Fi networks may be visible in your home, either ending in ‘2.4G’ or ‘5G’.
The TELUS Advanced Wi-Fi Modem now offers TELUS Smart Wi-Fi, which intelligently guides your devices between the 2.4 GHz and 5 GHz frequencies. With TELUS Smart Wi-Fi technology enabled your modem will be able to identify the ideal frequency for your devices at any given time or location in your home.
If you have a TELUS Advanced Wi-Fi modem and are only able to see one network in your home, this means TELUS Smart Wi-Fi is already enabled on your modem. If, however, you see two networks in your home you can now enable TELUS Smart Wi-Fi.
If you choose not to enable TELUS Smart Wi-Fi or are using the Actiontec or Web6000, please find details and guidance around dual-band networks below.