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How to create or modify a Doorbell Recording Schedule

Learn how to create a recording rule for your Doorbell Camera that best suits your needs

  1. Log in to your TELUS SmartHome app.

  2. Scroll down and select
    Doorbell
    .
    The TELUS SmartHome app and Garage Doors, Doorbell and Video options in the TELUS SmartHome app.

  3. Select
    Settings
    in the top right-hand corner.

  4. Select your desired doorbell camera if you have more than one doorbell.

  5. Select
    Pause/Resume Recording Rules
    .
    The TELUS SmartHome app and the Pause/Resume Recording Rules option highlighted under the Settings screen.

  6. Pause or resume your doorbell recording schedules by sliding the button for doorbell calls or selecting the pause option from the drop-down menu for motion or person detection rules.
    The TELUS SmartHome app and the Doorbell Call Recording Schedule and person detection settings shown on the Recording Rules screen.

Notes
:

  • A
    Doorbell Motion
    or person will trigger recording schedule records between 25 to 35 seconds in length. After a recording has been triggered, it takes up to 20 seconds for the motion sensor to reset itself.

  • The motion sensors are most effective within 8 feet and must detect continuous motion for 7+ seconds before triggering a clip on the most sensitive setting.

  • A
    Button
    press trigger recording schedule records between 90 to 100 seconds (maximum). The Doorbell Camera will record while you are on an active call (i.e. accessing
    Live View
    from your mobile app to speak to your guest after your Doorbell is pressed) and will stop recording when the call ends or when the recording reaches the maximum length.

To adjust the Motion Sensitivity and Detection Mode on your Doorbell Camera, follow the step-by-step guide on our
How to adjust the motion sensitivity and detection mode of your Doorbell Camera
 page.

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