To enable Closed Captioning or Described Video, navigate to
Settings
from your Home screen.
To customise other accessibility preferences such as Closed Captioning appearance, high-contrast text and colour settings, navigate from your Home screen to
Settings
→
Device settings
→
Device Preferences
→
Accessibility
.
To make the most of your entertainment experience, we recommend that you sign in to your Google account. This will give you access to thousands of apps available for download from the Google Play Store to help you access the content you enjoy.
Please note that Netflix, Amazon Prime Video and YouTube come pre-installed on the TELUS TV Digital Box.
At any time, you can sign in or out of your Google account. From the
Home
screen, navigate to
Settings
→
Device settings
→
Accounts & Sign-In
. Please note that if you sign out of your Google account, any applications that you have downloaded from the Google Play Store may not receive automatic updates.
During the first-time setup of your TELUS TV Digital Box, you can choose whether to enable Google Assistant voice control on your TELUS remote.
Note
: A Google Account login is not required to access Google Assistant voice control functionality.
At any time, you can change your Google Assistant settings and preferences. From the
Home
screen, navigate to
Settings
→
Device settings
→
Device Preferences
→
Google Assistant
.
Change your language between English (Canada), English (United States) or French from the Home screen by navigating to
Settings
→
Language preferences
.
Your screen saver is currently set to turn on after 15 minutes of inactivity while browsing, and your TELUS TV Digital Box is set to go to sleep after four hours of inactivity.
Note
: Your screen saver will not turn on while your TELUS TV Digital Box is in playback mode, playing live TV or On Demand programming.
To customise your screen saver and sleep preferences, from the
Home
screen, navigate to
Settings
→
Device Settings
→
Device preferences
→
Screensaver
.
You can choose what to display for your screen saver. Choices include:
Backdrop (a selection of images)
Colours (a moving coloured display)
You can customise how long it should take for the screen saver to activate after a period of inactivity. Time intervals include 5 minutes, 15 minutes, 30 minutes, 1 hour, 2 hours or never.
You can also customise when your TELUS TV Digital Box should go to sleep after a period of inactivity. Time intervals include 30 minutes, 1 hour, 2 hours, 3 hours, 4 hours, 8 hours or never.
6. Errors with filtering the Guide
Pressing the
Options
button while in the
Guide
should give you filter options to show only Subscribed or Favourited channels.
In the case that the filter options are not showing, log out of your TELUS TV Digital Box then log back in, navigating from the
Home
screen to
Settings
→
Account Information
→
Switch account
→
Log out
Your TELUS TV Digital Box is set to make a small sound whenever your TELUS Remote buttons are pressed to navigate the user interface. To turn this sound off, navigate from the
Home
screen to
Settings
→
Device Settings
→
Device preferences
→
Sound
.