I didn't receive my password reset email for TELUS Health MyPet
Please check your spam or junk folder if you haven't received your reset password email within a few minutes. If it's still not there then please ensure you have given us the correct email address.
If you are still unable to reset your password, please contact our Support Team at TELUSHealthMyPet@telus.com.
What should I do if I notice something unusual within the app?
If you notice that the app is not performing as expected, try closing the app and launching it again.
If your issue persists, please report this to us by emailing TELUSHealthMyPet@telus.com. In addition, if you can send us a screenshot of the issue, it will help us understand and investigate further.