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Can't browse certain websites

Can't browse certain websites / How to determine if you're having a network issue or if there is an issue with the website you are visiting

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If you're experiencing trouble browsing certain websites when you're connected to TELUS Wi-Fi or TELUS ethernet, or from your mobile device, the TELUS Internet Troubleshooting Wizard can help you diagnose and resolve your Internet browsing issues yourself. 



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Can't browse certain websites/SEO

Troubleshoot Internet browsing issues with the help of TELUS online support Internet Troubleshooting Wizard

Can't browse certain websites | Support | TELUS

Check the website(s) using mobile data

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To fix many Internet and TV issues, please select from the following automated tools.

Troubleshooting tools

Help with troubleshooting your Internet connection issues & getting your service back online

Do you frequently get disconnected when you're close to your modem?

What to do if some of your devices can't connect to the internet

What to do if your devices will not connect to the internet

Follow this step-by-step guide on how to fully reboot your internet and OPTIK TV services

Internet is not connecting

Help with troubleshooting your slow Internet issues & getting your service back up to speed

Measure the speed of your Internet connection & get information on factors that impact your speed

Troubleshoot your slow Wi-Fi

Troubleshoot your slow wired internet

If it seems like you're not surfing at optimal speed, here are a few things you'll want to consider

Information on how the age of your device can affect Wi-Fi performance.

Instructions on how to factory reset your TELUS modem

Follow this simple guide on how to fully reboot your internet and Optik TV services

Follow this step-by-step guide on how to fully reboot your internet and Optik TV services

Can't browse certain websites

How to determine if you're having a network issue or if there is an issue with the website you are visiting.

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