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Can't browse certain websites

Can't browse certain websites / How to determine if you're having a network issue or if there is an issue with the website you are visiting

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If you're experiencing trouble browsing certain websites when you're connected to TELUS Wi-Fi or TELUS ethernet, or from your mobile device, the TELUS Internet Troubleshooting Wizard can help you diagnose and resolve your Internet browsing issues yourself. 



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Can't browse certain websites/SEO

Troubleshoot Internet browsing issues with the help of TELUS online support Internet Troubleshooting Wizard

Can't browse certain websites | Support | TELUS

Check the website(s) using mobile data

Run our simple automatic health check to detect and fix issues with your TELUS internet and Optik TV services.

To fix many Internet and TV issues, please select from the following automated tools.

A step-by-step troubleshooting guide

Troubleshooting tools

Help with troubleshooting your Internet connection issues & getting your service back online

Do you frequently get disconnected when you're close to your modem?

What to do if some of your devices can't connect to the internet

Follow this step-by-step guide on how to fully reboot your internet and OPTIK TV services

Troubleshooting options for Wi-Fi-enabled smart devices in your home.

Help with troubleshooting your slow Internet issues & getting your service back up to speed

Troubleshoot your slow Wi-Fi

Troubleshoot your slow wired internet

If it seems like you're not surfing at optimal speed, here are a few things you'll want to consider

Internet is slow

Follow this simple guide on how to fully reboot your internet and Optik TV services.

Follow this step-by-step guide on how to fully reboot your internet and Optik TV services

Can't browse certain websites

How to determine if you're having a network issue or if there is an issue with the website you are visiting.

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