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Change your mobile phone number
How to use My TELUS to change your number
You can change your phone number within the same province, free of charge, using your online TELUS account. If you request to change your phone number with an agent, there will be a charge of $50.
Step-by-step instructions to change your number
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Update a Mobility rate plan or add-on
Use My TELUS or #123 to update or change your Mobility rate plan and add-ons
Bring your existing phone number with you to TELUS
Use any Canadian number with your TELUS account, including landline numbers.
Learn about accessibility at TELUS