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Appointments with the TELUS Health MyCare™ app
Find answers to common questions patients have about their appointments.
Can I choose which healthcare provider to see?
Can I see a TELUS Health MyCare doctor in-person?
How can I share the details of my TELUS Health MyCare consultation with my regular family doctor?
How do I book an appointment with a healthcare provider?
How do virtual video appointments with a doctor work?
How soon can I get an appointment?
What do I need to do to prepare for my appointment?
Are virtual appointments available in my area?
Do you offer appointments in other languages?
How long are doctor appointments?
What are your hours of operation?
What does it cost to have a doctor consultation?
What is check-in? Why do I need to check in?
Did this article solve your problem?
What happens if I need to cancel or if I miss my doctor appointment?
Learn about cancelling and missed MyCare appointments.
Learn about accessibility at TELUS