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ADT billing and invoicing FAQ
Frequently asked questions (FAQ) related to invoicing.
How to read your bill?
My invoice is a little higher than I expected. What are the extra charges?
When my system was installed, I wrote a cheque to ADT but it's not reflected in my first bill. Is there a problem?
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Can I extend my ADT warranty?
Learn about the Quality Service Plan for extended warranties.
SmartHome Security account updates for ADT customers
Received a letter or email regarding updates to your SmartHome Security account? Learn more about the changes, and find answers to frequently asked questions.
Migration of your security account to TELUS : FAQ
Find answers to frequently asked questions relating to the recent changes in the management of your security account.
What happens after your security account has migrated to TELUS
Find answers to frequently asked questions regarding the recent changes in the management of your security account to TELUS.
Learn about accessibility at TELUS