How to adjust the motion sensitivity and detection mode of your Doorbell Camera

1. Log in to the web portal
2. Select Video

3. Select Settings

4. Using the Video Device drop-down menu, select the desired camera

5. Select Video Device Info

6. Scroll to the bottom to configure your Doorbell Camera’s sensitivity and motion mode

7. Using the Motion Detection drop-down menu, select the desired motion mode

Note: Motion Detection modes are only available on Slimline Doorbell Cameras with Firmware 3062 or higher. We recommend always configuring your Doorbell Camera to Motion Detection 2.0 as it is an improved process that pairs enhanced motion detection analytics with the existing passive infrared (PIR) technology used in Motion Detection 1.0.

8. Use the Sensitivity to Motion slider to adjust to the desired sensitivity

9. Select Save

1. Log in to the TELUS SmartHome app
2. Select Menu
3. Select Doorbell Camera

4. Select Settings
5. Select your desired doorbell camera
6. Scroll to the Motion Sensitivity slider to adjust to the desired sensitivity

7. Select Save when complete

Note: To adjust the Motion Detection mode, you must be logged into the web portal and own a Slimline Doorbell Camera. Please follow the instructions above to modify the Motion Detection mode for your Slimline Doorbell Camera.