How to adjust the motion sensitivity and detection mode of your Doorbell Camera
Learn how to setup your Doorbell Camera’s motion sensitivity and detection mode to your preference
Your Slimline or Round Doorbell Cameras use passive infrared (PIR) and camera-based sensor triggers to determine when a clip is recorded. After a recording is triggered, it takes up to 20 seconds for the motion sensor to reset itself.
If you would like to adjust your Doorbell Camera’s sensitivity to motion, you can log into the mobile app or web portal and follow the instructions below.
Important
: The Doorbell Camera's motion detection range is 8 feet at the highest sensitivity and incrementally lower on lower settings.
Steps to adjust the motion sensitivity and detection mode using the web portal
Using the
Video Device
drop-down menu, select the desired camera
Scroll to the bottom to configure your Doorbell Camera’s sensitivity and motion mode
Using the
Motion Detection
drop-down menu, select the desired motion mode
Note
:
Motion Detection
modes are only available on Slimline Doorbell Cameras with Firmware 3062 or higher. We recommend always configuring your Doorbell Camera to Motion Detection 2.0 as it is an improved process that pairs enhanced motion detection analytics with the existing passive infrared (PIR) technology used in Motion Detection 1.0.
Use the
Sensitivity to Motion
slider to adjust to the desired sensitivity
Steps to adjust the motion sensitivity using the mobile app
Log in
to the TELUS SmartHome app
Select your desired doorbell camera
Scroll to the
Motion Sensitivity
slider to adjust to the desired sensitivity
Select
Save
when complete
Note
: To adjust the Motion Detection mode, you must be logged into the web portal and own a Slimline Doorbell Camera. Please follow the instructions above to modify the Motion Detection mode for your Slimline Doorbell Camera.
