Additional equipment and plan upgrades

Information on adding new devices to your SmartHome Security system

How to add additional equipment and upgrade your plan

If you would like additional sensors, cameras or automation devices added to your SmartHome Security system, browse our available product catalogue and call one of our experts at 1-855-255-8828.

Your device may be eligible for self-installation with direct shipment to your home free of charge.

Depending on your current plan and the equipment you’d like to add, a plan upgrade may be required. For example, if you are on the Secure plan but would like to add a camera, a Video Add-on would be required. If you are on Secure but would like to add a home automation device such as a Smart Door Lock or Smart Thermostat, you will need to switch your plan to either the Smart Automation or upgrade to Control + Video plan.

You may also be interested in one of our compatible devices that can be purchased online or at a retailer near you.

Note: Plan requirements remain the same for non-TELUS equipment.