How to add and reset your TELUS Health MyCare™ 4-digit PIN
Information on setting up and changing your TELUS Health MyCare app PIN.
How to set up your PIN
Simply follow the prompts in the app to set up your 4-digit PIN. Your selected PIN will be valid on your device until you log out. Note that if you log out, you will be prompted to set up a new PIN when you log in next. You will also be prompted to set a new PIN if you log in to your account from another device.
How do I reset my 4-digit PIN?
If you forgot your PIN, you can tap on
on the PIN entry screen.
: In Android, the option
only appears after you attempt to enter your PIN at least once.
Once you tap
, you will be logged out. Simply log back in with your email and password so we can verify your account, and then you will be prompted to set up a new PIN.