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Add, remove and manage users on your Mobility account
Add, remove and manage users on your Mobility account
Options and instructions for making user changes to your Mobility account
The account owner determines the account privileges of all members and the account manager can oversee these privileges (with the exception of the owner's account rights). The account owner and manager may grant access to new users, modify a user's privileges or terminate a user's access to the account.
If you would like to cancel an account or service, please
: It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on
My TELUS
.
Select
Confirm access
Decline access
Select
Decline access
on the banner, or
Head to
Set up access
, and select
Decline access
at the bottom of the page
Change access
On the profile which you wish to modify, select
Change
under the access level column
You will see the user's current settings. Apply the desired new settings to this profile
Select
Confirm changes
Note
: If you wish to cancel the changes, select the back button leading to the
Manage account users page
.
Remove access
On the profile which you wish to remove, select
Change
under the access level column
You will see the user's current settings. Apply the desired new settings to this profile
Select
Remove access
to restrain the user from accessing their account
Note
: If you wish to cancel the changes, select the back button leading to the