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Access Home phone voicemail messages online
Instructions for accessing your voicemail messages online
You can access your voicemail messages and manage your settings on the web.
Step 1: Set up your Home phone voicemail and change your Home phone voicemail password.
How to set up your home phone voicemail
Step 2: Set up web access for your voicemail
to set up web access for your voicemail.
How to set up web access
If you have not yet set up your mailbox, you must first dial
from your Home phone and complete the tutorial which includes creating your mailbox password
(your 10-digit home phone number)
For first time login:
Enter the password you created for your mailbox
Enter your permanent web password (you can continue to use your existing mailbox passcode or create a unique one for your web access)
Complete the security questions
Your web access is now set up, and you will automatically be routed to your web inbox
Step 3: Access Home Phone voicemail from the web
You can listen to your voicemails
save them to your computer
if you would like to listen to them later.
Your user ID is your 10-digit phone number
Enter the passcode you created for your mailbox
: If you haven't
set up voicemail on your phone
, you will need to do so first.
Once you log in, you will immediately see your mailbox. Unread messages will be
You will have the option to either
You can also forward or reply to the message using the options on the far right
Voicemail user guide
Did this article solve your problem?
Access Home phone voicemail messages by phone
How to dial into your voicemail and access messages from your Home phone or any other phone
Change Home phone voicemail message playback preferences
How to change your voicemail playback options
Reset Home Phone voicemail password
Learn how to reset and create a new Home Phone voicemail password
Recover a deleted Home phone voicemail message
How to recover a recently deleted or expired message
Adjust the number of times your Home phone rings before going to voicemail
Customize your voicemail settings
Learn about accessibility at TELUS