Access voicemail messages by phone

How to access messages from your home phone or any other phone

You can access your messages from any phone.

From your own phone

  1. From your own phone, dial *98
  2. Enter your password
  3. From the main menu, select 1 to review messages
  4. To delete a message, select 7
  5. To save a message, select 9
  6. To skip to the next message and leave this message as New, Unheard select #
  7. To exit, select ** until you hear the system say “Goodbye”, or simply hang up

From another phone

To listen to your messages away from home:

  1. Call your home number and press * during your greeting
    • From within Canada, call 1-844-310-9898
    • Outside of Canada, dial your access number. (Long distance charges may apply)
  2. Listen to the voice instructions. Enter your 10-digit mailbox number
  3. During your greeting, press *
  4. Enter your password
  5. From the main menu, press 1
  6. To delete the message, press 7
  7. To save the message, press 9
  8. To skip to the next message and leave this message as New, Unheard select #
  9. To exit, select ** until you hear the system say “Goodbye”, or simply hang up

Downloads

Voice Mail user guide

Did this solve your issue?

Yes No

Please do let us know, we're updating support articles all the time.

Thank you for your feedback

Why didn't this content help?

How can we improve the content of this article?

Remaining characters: 250

Other ways to get support