Support | TELUS.com

AI Support Tool

Welcome to the GenAI Customer Support Tool, the first in the world to be internationally certified in Privacy by Design (ISO 31700-1).

Please note
: This AI tool doesn't provide account-specific answers. Never share any of your personal information, such as your name, email, account number or address.

Important information on AI accuracy

How can I help you today? I respond better to detailed questions. Try these examples:

How can I set up pre-authorized payments?

How can I port my phone number to TELUS?

How can I change my primary email?

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