How does SmartHome Security protect your home?

A sensor is triggered

Our home security system plans include products such as motion sensors, auto-recording security cameras, and door & window sensors

Get an alert on your device

Choose which types of alerts you’d like to receive. If the sensors detect anything unusual around your home, you’ll receive a notification to your phone


With pro-monitored plans, experts will verify alarms 24/7 and contact emergency services if needed. Add Guard Response, and a uniformed guard will verify in person when you’re unable.

Say goodbye to surprise charges

Starting September 19, we are guaranteeing customers like you get the best possible service. When you call in asking for a tech repair, you will be charged a non-refundable fee of $150 prior to the tech's arrival to your home. If our technician finds out the issue turns out to be a TELUS issue, the full fee will be credited back to your account.
An image showing a TELUS tech visits a customer at home.
Automation features

Set the scene for your home security

Woman using SmartHome app to secure home

Secure your home with an automated morning routine

Scenes & Security
With one click of a button, lock your doors, turn off your lights and turn down the temperature as you head out for the day. Know all entrances to your home are secure.
Control your SmartHome with your voice
SmartHome Security now pairs with Alexa and Siri. Turn on your lights, warm up your home all by using your voice and your voice assistant.

Stop double-checking and second-guessing

Smart plug
Never worry if you forgot to turn off a hot appliance, like an iron, again – control it from your phone
Indoor security camera
Breathe easy knowing your pets are happy or kids got home safe

Home sweet home just got sweeter

Smart plug
Turn on the slow cooker from the car – or the couch
Daily recap
Easily review the highlights from the day - see who came to the door, when a package was delivered and more
Locking doors via SmartHome Security app

Your smart home stays awake, so you don’t have to

Go to sleep knowing your home is protected with night vision cameras
Say goodnight
Turn off all your lights or arm your alarm from the comfort of your bed and the power of your voice or with the app.

All SmartHome Security plans now include Online Security1

Get up to $1,500 in home security equipment2 and up to $25,000 in identity theft reimbursement coverage3 in one plan, helping ensure you’re taken care of at home and online.
Data Security

You and your data are safe with us

We won't be listening in on your conversations. What happens inside your home is private - and it'll stay that way.
We follow Canadian privacy laws and never sell your data.
Woman using laptop
The Telus smart home app on a mobile device with security camera and door lock features.

Integrate your smart home security system with your phone

The SmartHome Security app is compatible with both iOS and Android.
Download on the Apple App Store
4.6 star rating
7K ratings
Get it on Google Play
4 stars app rating
1K ratings

Frequently asked questions

Leo the lion cub checks out TELUS’ 2023 BrandSpark Most Trusted by Canadian Shoppers multi-year winner award.

Canada’s most trusted security provider4