If you already have an illico+ account, you will not be able to link your existing account or keep your viewing history. Before activating your service, you will need to cancel your existing subscription to avoid double billing.

Please note that your direct billing illico+ subscription may take up to 30 days to be deactivated and allow you to use illico+ app directly. Use the TELUS TV+ app during this time. Once direct billing is deactivated, you can complete the activation with TELUS. Click this link to learn more about how to manage your existing subscription.

Yes, you must be a current TELUS customer to be eligible to purchase an illico+ subscription. All you need is a TELUS product to be eligible to purchase illico+.

After purchasing illico+ with TELUS, you will receive activation emails for the streaming service.

If you are an OPTIK TV customer, you can also add illico+ directly to your OPTIK TV rate plan. If you want to add it to your OPTIK TV rate plan, please visit telus.com/my-telus.

The $5/month discount is available to TELUS customers who currently have one of the following services: OPTIK TV, mobility, Pure Fibre Internet customer based on their location, EnContinu+ basic or premium.