Warning! The following content is available only to Quebec residents.

Let’s start fresh!

Are you having trouble with one of your equipment, like after a power outage? Sometimes, a simple reboot can solve the problem!

Simply unplug the equipment, count to 15 and plug it back in. After 5 minutes, it should be fully functional.

Also find other answers on the web at telus.com/support.

Warning! The following content is available only to Quebec residents.

TELUS Privilege

$1,000 to freshen up your decor

Dreaming of making some changes in your home’s interior design? Enter for your chance to be one of 5 winners of a $1,000 gift card for use in Structube stores.

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See all contests & discounts

TELUS Home Security and Smart Home Monitoring

Get a $100 Visa prepaid card

By subscribing to TELUS SmartHome security. Find the ideal package for your family, transform your home into a more functional and safe place.

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Our deals

Bundle & save

Bundle your home services and TELUS mobility on our best networks to enjoy rebates on your bills. Because together is always better.

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Explore our residential products and services


TELUS PureFibre: optimal speed when it matters most

We use the fastest and most reliable Internet technology. No need to worry even during peak periods.

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The best service, because of the best customers

You are our priority! We are working hard to offer you the best experience possible, and that allowed us to receive, for a second year, the “Best Customer Service” award for our contact centers, from the SQM Group.

Most Giving Company

$1.2 billion of value contributed since 2000 by TELUS, team members and retirees in financial support & volunteerism.

See how we give

Refer a friend to TELUS!

Refer us someone you know and receive a $50 Visa Prepaid card when they subscribe to a TELUS home services bundle.

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