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TV
OPTIK TV
Managing your OPTIK TV
Set up OPTIK app

Set up OPTIK app

Select your device:

Android
Computer
Apple iPhone or iPad

Getting started

  • Prepare for your OPTIK TV installation
  • OPTIK TV self install
  • Creating an OPTIK TV Account
  • PIN to lock OPTIK TV rentals
  • Welcome kit
  • Netflix in your OPTIK TV package

Learning

  • Third-Party Billing
  • Requirements for viewing 4K content on OPTIK TV

Troubleshooting

  • Password reset
  • Digital box warranty

Getting started

  • Set up OPTIK app
  • OPTIK TV app
  • Program your remote for OPTIK TV
  • Channel management
  • Customize Channel Guide
  • Subscribed channel view for OPTIK TV
  • Favourites list for OPTIK TV
  • Stingray
  • Enable TELUS Internet and Optik TV with Easy connect
  • Purchase an additional or replacement remote

Learning

  • Check available PVR space
  • Record an episode or series on OPTIK TV
  • Cancel scheduled recordings on OPTIK TV
  • Modify your previous channel settings
  • Set or change picture size and shape (aspect ration)
  • Adjust the picture size and shape (aspect ratio) on your TV
  • Parental controls on OPTIK TV
  • Healthy Living Network
  • Pik TV and Optik differences

Troubleshooting

  • Delete recordings on OPTIK TV
  • Reboot your Digital Box
  • OPTIK TV error messages
  • Remote Control issues
  • Digital Box Not Working
  • Blank channels
  • Problems with TV video signal
  • Freezing / Choppy image (wireless)
  • Freezing / Choppy image (wired)
  • HDMI troubleshooting

Interesting articles

  • Own on Optik TV shows

Getting started

  • Watch your recordings
  • Watch On Demand
  • Access apps
  • Call display
  • Descriptive Video
  • Crave
  • Order On Demand movies via Own on OPTIK
  • Closed captioning on OPTIK TV
  • Onscreen guide from OPTIK TV explained
  • TELUS Home Assistant: Information for beta participants
  • Netflix on OPTIK TV
  • ICI TOU.TV on OPTIK TV
  • Optik TV Home Screen feature
  • Holiday Countdown 2019
  • Set up TELUS Home Assistant on your Google Home device
  • Set up TELUS Home Assistant on Google Assistant supported smartphones & tablets

Learning

  • 4K Wireless digital box
  • 4K programs available on OPTIK TV
  • Browse TV On Demand and Kids Zone for Free
  • OPTIK TV Restart feature
  • Optik Restart channels list
  • OPTIK TV Trending Now feature
  • Order a Pay Per View (PPV) event via OPTIK TV
  • On demand on OPTIK
  • Pause, Rewind or Fast Forward live OPTIK TV
  • PVR Anywhere explained
  • Record OPTIK 4K programs with a PVR
  • Search the Interactive Program Guide on OPTIK TV
  • YouTube app for OPTIK TV
  • HDR (High Dynamic Range) explained
  • How to change your OPTIK TV digital box name

Troubleshooting

  • Guide visible but no video
  • Lost recordings
  • TELUS Home Assistant on the Google Assistant: Known Issues

Interesting articles

  • FAQ: TELUS Home Assistant on the Google Assistant
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