TELUS Quebec Home Services referral program: Terms and conditions

The Referrer and Referee must accept these terms and conditions to participate in the Program

TELUS may end the referral program (“Program”) or change any of the terms at any time, without notice and without obligation to award any referral credits

In order to be eligible to participate in the Program as a referrer (“Referrer”), you must be a TELUS customer with a My TELUS account or Espace client account and your account must be in good standing

TELUS team members, contractors and sales representatives acting on TELUS's behalf are eligible for this program under certain conditions

The Referral Program is not available at authorized TELUS dealers, nor through at-home consultants

All referrals must be made using the referral platform online by logging into My TELUS or Espace client

Referrer can only refer his/her family members or close friends. Referrers cannot refer themselves

“Referee” means the person who receives a referral offer by an existing TELUS customer in the context of the Program

The Referrer and Referee need to be located in Quebec

The Referrer must have an active TELUS Home Services account

The final decision pertaining to the eligibility of the Referrer and Referee is at TELUS’ sole discretion. TELUS has no obligation to contact the Referrer nor the Referee if TELUS concludes to the non-eligibility of one and/or the other

Referral codes can be used to purchase/subscribe to TELUS Home Services: Internet, Optik TV, Home Phone, and SmartHome and Online Security plans, excluding Smart Camera only plan, (the “Eligible Products”). The selection of Eligible Products may change from time to time, without prior notice

Connected accessories, including smart watch and tablet are excluded from the Program

Standalone TELUS Online Security packages are excluded from the Program

The Referrer who successfully referred a new customer to TELUS will receive a reward worth a minimum of $50; additional tiers of rewards might be available at TELUS’s sole discretion

The Referee who subscribes to any number of Eligible Products will receive a reward worth a minimum of $50 bill credit once the service has been activated/installed. There is a total limit of one referral credit per Referee regardless of the number of Products the Referee has subscribed to and/or the number of referrals received

The Referee may not participate in the referral program more than once as a Referee

The referral credit is not available for referring existing customers who are renewing their service contract with TELUS

Referral credits will not be awarded for past activations where the new eligible product was not referred as per referral program terms

Depending on your reward, receipt can vary. Once a referral has been successfully verified and installation is confirmed, the reward process will begin:

Referees of the Program cannot accept more than one referral offer as part of this Program. If a Referee receives multiple offers, a credit will be applied only to the account of the Referrer whose referral the Referee accepted through the Program

You must be an active TELUS customer to receive and use your referral reward

Referral credits are to be accepted as rewarded. They are not redeemable for cash, non-refundable and will not be paid out upon the termination or cancellation closure of a subscriber line

The referral credit value may vary by province. TELUS reserves the right to adjust the credit amount applied to your bill, if the province you selected prior to sending a referral differs from the province of your billing address

TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to a your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are non-eligible, illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means or by or to non-eligible individual(s) will be disqualified. In the event that TELUS is of the opinion that a referral has been made in a manner that contravenes these terms, you and all of your referrals will be disqualified from this program and any referral credits will be cancelled, or if already awarded they will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations

Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax