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Retrieve your Wi-Fi password (Actiontec T1200H or T2200H + Extender)

What to do if you’ve forgotten your Wi-Fi network username or password.

How to retrieve your Wi-Fi password

To find your Wi-Fi network name and password, locate your modem and find the details as below:

If you are using a TELUS extender the Wi-Fi network name for this will be the same as the one found on your modem with
-2.4
or
-5
on the end of the network name. The password will also be the same. Learn more about
dual-band Wi-Fi networks
.

If you have previously changed the Wi-Fi name or password and no longer remember it, you will have to
reset your modem
.

Note
: Resetting your modem will revert your customized network name and password to the network name and password on the device label.

If you are simply looking to change your Wi-Fi name or password and know your current one, visit
Change your Wi-Fi name or password
.

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