Skip to content
Skip to search
Due to the Canada Post strike, we cannot ship to any PO box or Rural Route address.
Personal
Business
Small & Medium Business (1-100)
Commercial (101+)
Partner Solutions (Wholesale)
Health
Agriculture & Consumer Goods
Social Impact
Support
Support
Support
EN
Select your language:
English
Français
QC
Location
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Login
Login
My TELUS
My TELUS web
My TELUS app
Espace client
Mobility
Close
Products & Services
Shop
Phones
Plans
Smartwatches
Tablets
Mobility add-ons
Prepaid
Accessories
SIM Cards
Wireless Home Phone
Save
Deals & Bundles
Bring-It-Back®
Certified Pre-owned
Trade-In
Refer a Friend
Learn
Explore Mobility
Network & Coverage
Stream+
Device Protection
TELUS Family Discount
Apple Watch For Your Kids
Upgrade to the network with 5-year Rate Plan Price Lock
Keep your rate for 5 years with our new 5G+ Complete plans. No surprises. Just peace of mind.
Shop plans
Save up to $1390 on Galaxy S25 Edge
Pick a 5G+ Complete plan with premium financing and Bring-It-Back®. Plus, lock in your plan rate for 5 years.
See offer
Save up to $380 on iPhone 17
Get yours with premium financing and Bring-It-Back®. Plus, enjoy a 5-Year Rate Plan Price Lock.
See offer
Security & SmartHome
Close
Products & Services
SmartHome
Explore all solutions
Video & Automation
Pro-monitored security
Energy-saving solutions
Custom security
Online Security
Plans
Prevention
Detection
Custom Home
Custom Security
Online help
Move your services
Get streaming, live TV and internet, from $99/mo.
Enjoy an Amazon Prime membership for 12 months on us when you bundle.
Get this deal
Keep your data safer this school year
Help protect your assignments, personal and financial data across your devices with plans as low as $12/mo.
View plans
Get PureFibre Internet from only $79/mo.
Plus, get 3 months of TELUS Online Security on us.
Get PureFibre Internet
Home Services
Close
Products & Services
Explore Home Services
TV & Streaming
TV Packages
Channels
Freeview
Stream+
illico+
Disney+
Apple TV+
Crunchyroll
MLS Season Pass
Xbox Game Pass Ultimate
Hardware
Applications
On demand
maCommunauté
Home Phone
Plans
Options
Online help
Quick troubleshooting
Online billing
Move your services
Connect your building
Refer a friend
Get streaming, live TV and internet, from $99/mo.
Enjoy an Amazon Prime membership for 12 months on us when you bundle.
Get this deal
Get PureFibre Internet from only $79/mo.
Plus, get 3 months of TELUS Online Security on us.
Get PureFibre Internet
Internet
Close
Internet
Shop
PureFibre Internet
Plans & pricing
Learn
About TELUS Wi-Fi Plus
About TELUS Rewards
Manage
Manage my services
Health
Close
Products & Services
Virtual healthcare
Counsellors
TELUS Health Care Centres
For members
For everyone
Find a Care Centre
Children support
In-clinic and virtual services
Virtual pet care
See a vet virtually
Medical alert system
In the home
On the go
Plans
Virtual pharmacy
Download the app
FAQ
Medical appointment access
Get streaming, live TV and internet, from $99/mo.
Enjoy an Amazon Prime membership for 12 months on us when you bundle.
Get this deal
Get PureFibre Internet from only $79/mo.
Plus, get 3 months of TELUS Online Security on us.
Get PureFibre Internet
Discover TELUS Health Medical Alert
Worry less with a state-of-the-art fall detection device, starting from $50 /mo. for existing TELUS customers.
Learn more
TELUS Rewards
Deals & Bundles
Search Button
Cart has 0 items
Cart
Cart has 0 items
Cart
Due to the Canada Post strike, we cannot ship to any PO box or Rural Route address.
You're currently in Personal Support. If you're a Business customer, visit our
Business Support page.
Support
Retrieve your Wi-Fi password (Actiontec T1200H or T2200H)
Retrieve your Wi-Fi password (Actiontec T1200H or T2200H)
What to do if you’ve forgotten your Wi-Fi network username or password
How to retrieve your Wi-Fi password
To find your Wi-Fi network name and password, locate your modem and find the details as below:
If you have previously changed the Wi-Fi name or password and no longer remember it, you will have to
reset your modem
.
Note
: Resetting your modem will revert your customized network name and password to the network name and password on the device label.
If you are simply looking to change your Wi-Fi name or password and know your current one, visit
Change your Wi-Fi name or password
.
Did this article solve your problem?
Yes
No
Learn about accessibility at TELUS
function assign() { [native code] }