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How to resolve an email address conflict with Google apps

Important: Email account conflict resolution can only be done through a web browser and not through mobile apps.

  1. Go to a Google application, such as YouTube, and select
    Sign in

  2. Enter the globetrotter.net email address that you used to log in to your Google account and select
    Next

  3. Enter your Google account password and select
    Next
    Note
    : This may be a different password than your globetrotter email address and cannot be reset by TELUS.

  4. Once you have logged in, you have 2 options to resolve the conflict:

    1. By transferring the contents to another address existing email other than your globetrotter.net or your new telus.net email

    2. By associating the content a new Gmail email address

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