Channel management
Change the channels in your OPTIK TV Pick Pack package
You can use your Espace client to modify the channel selection in your Pick Pack package when you want, at any time of day. Your new channels will be available with your OPTIK TV services within 15 minutes.
- Only customers subscribed to an OPTIK TV Pick Pack package can change their channels using Espace client
- Only channels included in your OPTIK TV Pick Pack package can be changed
- Customers with à la carte channels in addition to their Pick Pack package cannot modify their channel selection online using Espace client. An à la carte channel is a channel you added to your OPTIK TV service from the channels offered with Pick Pack packages because you had reached the maximum number of channels for your package
- It is important to remember that à la carte channels are not the same as specialized channels like Super Écran, HBO and Crave
- Limit of one channel modification every 30 days
- When modifying channels, you cannot add channels to or remove channels from your current package or modify your package to include a specialized channel. For more information, please contact us at 310-1212
Note: To see all the channels available on OPTIK TV, please refer to the channel list.
