Health / Personal / MyCare / Mental Health

Need emergency care?

ㅤㅤCrisis text line: 741-741

Crisis text line: 741-741

Suicide prevention Lifeline: 1-833-456-4566

Suicide prevention Lifeline:

1-833-456-4566

Emergencies: 911

Need emergency care?

Crisis text line: 741-741

Suicide prevention Lifeline: 1-833-456-4566

Emergencies: 911

Mental Health

You’re not alone. We’re here to help

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Mental Health

You’re not alone. We’re here to help

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Mental Health

You’re not alone. We’re here to help

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Video chat with a counsellor 

We offer simple, direct access to caring mental health professionals. From daily challenges to more severe conditions, we help you to take control of your mental well-being.

Sessions are covered by most extended health plans

Each session is $120. You’ll get an in-app receipt so you can file a claim with your extended health insurance plan.

Here are some of the issues our counsellors can help with

These are just examples. There are endless reasons to speak with a counsellor – including simply having someone to talk to.



  • Feeling nervous, restless or tense

  • Excessive worry or ruminating thoughts

  • Increased heart rate

  • Rapid breathing

  • Sleeplessness, feeling tired

  • Difficulty focusing or feeling distracted

  • Stomach aches

  • Avoidance


How to book a video appointment

Step 1

Download the TELUS Health MyCare app and register your free account.

Step 2

Click “Book appointment” and select a counsellor. You can browse our counsellor directory here before booking.

Step 3

Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.

Monitor your well-being

Monitor is a better way to track your health. Connect your wearables data and keep track of triggers and events that influence your well-being. 

Sync your Health Data

Consolidate data from compatible activity trackers, apps and wearables. View all of this in one convenient place.

Stay on course

Track your weight and create medication reminders. Stay on track on your health journey.

Your privacy is protected

We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.

If you’d like to learn more about our privacy commitment to our consumer health customers, please see our TELUS Consumer Health Privacy Commitment.

Other health resources

Eat better, live better

Video chat with a Registered Dietitian. Experts in food and nutrition, they’ll help you find your way to a healthy routine.

TELUS Health Blog - Health Matters

Great tips for living a healthier, happier life.


Frequently Asked Questions