Health / Personal / MyCare / Mental Health

Need emergency care?

ㅤㅤCrisis text line: 741-741

Crisis text line: 741-741

Suicide prevention Lifeline: 1-833-456-4566

Suicide prevention Lifeline:

1-833-456-4566

Emergencies: 911

Need emergency care?

Crisis text line: 741-741

Suicide prevention Lifeline: 1-833-456-4566

Emergencies: 911

Mental Health

You’re not alone. We’re here to help.

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Mental Health

You’re not alone. We’re here to help.

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Mental Health

You’re not alone. We’re here to help.

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Video chat with a counsellor 

We offer simple, direct access to caring mental health professionals. From daily challenges to more severe conditions, we help you to take control of your mental wellbeing

Sessions are covered by most extended health plans.

Each session is $120. You’ll get an in-app receipt so you can file a claim with your extended health insurance plan.

Here are some of the issues our counsellors can help with.

These are just examples. There are endless reasons to speak with a counsellor – including simply having someone to talk to.



  • Feeling nervous, restless or tense

  • Excessive worry or ruminating thoughts

  • Increased heart rate

  • Rapid breathing

  • Sleeplessness, feeling tired

  • Difficulty focusing or feeling distracted

  • Stomach aches

  • Avoidance


How to book a video appointment

Step 1

Download the TELUS Health MyCare app and register your free account.

Step 2

Click “Book appointment” and select a counsellor.

Step 3

Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.

Monitor your well-being

Monitor is a better way to track your health. Connect your wearables data and use our Mood Wheel to keep track of triggers and events that influence your well-being. 

Track your Mood.

Our Mood Wheel helps you gain insights into your emotions and how they’re affecting your wellbeing. Attach personal notes and keep a record of what’s influencing your mood.

Sync your Health Data.

Consolidate data from compatible activity trackers, apps and wearables. View all of this in one convenient place.

Your privacy is protected

We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.

If you’d like to learn more about our privacy commitment to our consumer health customers, please see our TELUS Consumer Health Privacy Commitment.

More resources

TELUS Health Blog - Health Matters

Great tips for living a healthier, happier life.

TELUS Healthy Living Network

An entire library of health & wellness videos on Optik TV and Pik TV.


Frequently Asked Questions