Need emergency care?
ㅤㅤCrisis text line: 741-741
Crisis text line: 741-741
Suicide prevention Lifeline: 1-833-456-4566
Suicide prevention Lifeline:
1-833-456-4566
Emergencies: 911
Need emergency care?
Crisis text line: 741-741
Suicide prevention Lifeline: 1-833-456-4566
Emergencies: 911
Video chat with a counsellor
We offer simple, direct access to caring mental health professionals. From daily challenges to more severe conditions, we help you to take control of your mental well-being.
Sessions are covered by most extended health plans
Each session is $120. You’ll get an in-app receipt so you can file a claim with your extended health insurance plan.
Here are some of the issues our counsellors can help with
These are just examples. There are endless reasons to speak with a counsellor – including simply having someone to talk to.
Feeling nervous, restless or tense
Excessive worry or ruminating thoughts
Increased heart rate
Rapid breathing
Sleeplessness, feeling tired
Difficulty focusing or feeling distracted
Stomach aches
Avoidance
How to book a video appointment
Step 2
Click “Book appointment” and select a counsellor. You can browse our counsellor directory here before booking.
Step 3
Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.
Monitor your well-being
Monitor is a better way to track your health. Connect your wearables data and keep track of triggers and events that influence your well-being.
Sync your Health Data
Consolidate data from compatible activity trackers, apps and wearables. View all of this in one convenient place.
Stay on course
Track your weight and create medication reminders. Stay on track on your health journey.
Your privacy is protected
We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.
If you’d like to learn more about our privacy commitment to our consumer health customers, please see our TELUS Consumer Health Privacy Commitment.
Other health resources

Eat better, live better
Video chat with a Registered Dietitian. Experts in food and nutrition, they’ll help you find your way to a healthy routine.

TELUS Health Blog - Health Matters
Great tips for living a healthier, happier life.